Internet survey among staff working in formal and informal (education) sectors in ten European Countries

The global aim of this study is to collect information on staff’s attitudes related to diversity and inclusiveness, staff support needs, and organizational aspects, across Europe.

Participants are 1058 professionals, including teachers, specialists, managers and social and family workers. These professionals work in a variety of settings, such as early childhood education and care (ECEC), formal education, after-school care and the social work sector. An online survey was completed by participants in ten European countries, namely Czech Republic, England, Germany, Greece, France, Italy, the Netherlands, Norway, Poland and Portugal. Results are discussed based on three core topics: (1) cultural and linguistic beliefs, practices and organizational policies; (2) relationships with parents and other stakeholders; and (3) staff’s work environment. Comparisons between countries, professionals, and settings are presented in the results.

Amongst many results, it is noticeable that professionals reported comparatively low levels of self-efficacy regarding multicultural and multilingual issues in comparison to feelings of general self-efficacy.

Suggestions for policy and practice include establishing a shared understanding on multiculturalism and multilingualism at the organisational level, but also promoting a supportive organizational climate. The engagement in continuous forms of professional development is highlighted, using a contextual approach that considers all professionals’ views and specific needs when improving practices.